Please carefully review the following refund conditions before making a purchase:
1. General Rule
- ○Refunds are only available for credit/debit card payments processed by Paddle.
- ○Payments made using cryptocurrencies (via CoinGate) or local payment methods (via Payssion) are non-refundable under any circumstances.
2. Credit Card Payments
- ○Customers who paid via credit/debit card may request a refund within 14 days of the purchase date.
- ○To qualify, the purchased product must not have been used beyond the following limits:
- ○For per-GB limited products, no more than 500 MB of traffic may have been consumed.
- ○If usage exceeds these limits, the purchase is considered non-refundable.
3. How to Request a Refund
- ○Refund requests must be submitted to our support team within the 14-day refund window.
- ○Please provide your order details and reason for the request. Refunds are processed in accordance with Paddle's policies.
4. Final Note
- ○All refunds are subject to Paddle's review and approval and are handled in line with their policies.